Return and Exchange Policy
PURCHASE POLICY
- All products will be shipped within 12-24 hours of payment confirmation. The product will be sent via carrier to address provided.
- We will do our best to satisfy our customers' need.
RETURN POLICY
- You can return items for a full refund as long as it is within 14 days of receiving products and items are unused and in original packaging. Please email us at day4beauty15@gmail.com to receive a return authorization. Returns will not be accepted without prior authorization.
- In the case of any damaged, misrepresented or missing product notify us within 48 hours from the receiving date so that we can properly handle the situation.
- Please note that original shipping charges are non-refundable but return shipping will be covered for only for damaged or defected products,
- Any returns of orders that initially qualified for free shipping will have applicable shipping and handling charges deducted from the refund. If the returned item is deemed opened & used or a buyer changes his/her mind about a product, we ask that buyers pay for shipping costs both ways.
- Choice Forever Beauty has a restocking fee of $2.00 or 20% per item, whichever is greater, on unclaimed and insufficient address items.
- Orders can be canceled until they are in process but after an order is in shipping it becomes a return and is handled as such.
- Please allow 1-3days for your return to be processed once it has been received at our warehouse.
- Final Sale Items are: Hair Brushes, Nail Polish, Makeup and Cosmetics, Skincare Tools, Hair Extensions, and Hair Pieces for sanitary reasons.